Shop of the Year 2020
Results announced: The 2020 winners
The winners of the 2020 Shop of the Year awards have been announced at a ceremony at Fodder Farm Shop in Harrogate attended by independent retailers from across the UK:
This year’s winners and runners up are as follows;
Newcomer – Sponsored by Fine Food Digest
Winner – Mezze
Our Shop of the Year panel of judges, selected for their genuine food retail experience, have assessed this year’s entries, narrowing them down to a shortlist of 36 finalists, selecting a final winner in each of the 5 categories. These businesses were mystery shopped by Insight6 to look at customer service, merchandising and sales skills. On a separate visit, the shop was then assessed by one of our food retail judges to measure the food knowledge, expertise and range and to delve deeper into the business. This visit was announced, and the retailer knew the judge was visiting and was able to prepare.