Shop of the Year 2020

Results announced: The 2020 winners

The winners of the 2020 Shop of the Year awards have been announced at a ceremony at Fodder Farm Shop in Harrogate attended by independent retailers from across the UK:

This year’s winners and runners up are as follows;

Delicatessen & Grocer – Sponsored by The Tracklement Company
Winner – Papadeli
Runner up – 181 Delicatessen

Farm Shop – Sponsored by Peter’s Yard
Winner – Farndon Fields Farm Shop
Runner up – Robertshaw’s Farm Shop

Food Hall – Sponsored by Le Gruyere AOP
Winner – Jarrold
Runner up – The Barn at Severn & Wye

Specialist Cheese Shop – Sponsored by Le Gruyere AOP
Winner – The Courtyard Dairy
Runner up – The Pangbourne Cheese Shop

Specialist food or drink shop – Sponsored by Le Gruyere AOP
Winner – Andreas of Chelsea Green
Runner up – Latimer’s Seafood

Newcomer – Sponsored by Fine Food Digest
Winner – Mezze

Our Shop of the Year panel of judges, selected for their genuine food retail experience, have assessed this year’s entries, narrowing them down to a shortlist of 36 finalists, selecting a final winner in each of the 5 categories.  These businesses were mystery shopped by Insight6 to look at customer service, merchandising and sales skills. On a separate visit, the shop was then assessed by one of our food retail judges to measure the food knowledge, expertise and range and to delve deeper into the business. This visit was announced, and the retailer knew the judge was visiting and was able to prepare.

Shop of the Year Awards Ceremony 2020

Photo gallery from 9th March 2020 awards ceremony

 

What is Shop of the Year?

Shop of the Year is an accreditation that recognises and promotes retail excellence. Independent retailers from all over the UK and Ireland will compete to win these highly coveted awards, covering the key areas of retail skills, food know-how and operations.

Why is Shop of the Year different to other awards?

We have 35 years of experience working with small businesses, deli people, cheesemongers, farm shops and grocers. We’ve been putting a spotlight on them, through Shop of the Year, for quite some time too. The Guild understands what makes a successful retailer and SotY will celebrate the wonderful things small shops and independent retailers are achieving. This year sees the award scheme expand and improve. We have additional retail categories and an even more robust judging procedure.

Why enter?

Each retailer will be asked to complete a simple entry form and submit supporting evidence on why you should be considered. Our panel of judges, selected for their genuine food retail experience, will then assess the entry, creating a shortlist of shops that will be mystery shopped by Insight6 to look at customer service, merchandising and sales skills. On a separate visit, the shop will be assessed by one of our food retail judges to measure the food knowledge, expertise and range and to delve deeper into the business. This visit will be announced, and the retailer will know the judge is visiting and be able to prepare. Any retailer shortlisted will receive constructive feedback to help them improve or, simply to give an enormous pat on the back to their team. Shop of the Year is free to enter.  Entry for the 2020 competition is now closed.

The judges

Shop of the Year judges

Shop of the Year winners 2019

2019 Results

Delicatessen & Grocer – Sponsored by The Tracklement Company:Aubrey Allen Farm Shop – Sponsored by Peter’s Yard:Farmer Copley Food Hall – Sponsored by Le Gruyere AOP:The House of Bruar Specialist Cheese Shop – Sponsored by Le Gruyere AOP:Sheridans Cheesemongers Specialist Food or Drink Shop – Sponsored by Le Gruyere AOP:Block & Bottle Newcomer award – Sponsored by Fine Food Digest:Slate Innovation award – Sponsored by Le Gruyere AOP:Eat 17 Hammersmith

Visit the Telegraph website for a

fantastic report on the results

 
Photo gallery from 11th March 2019
awards ceremony

Shop of the Year awards ceremony 2018

Independent retailers from across the UK gathered at the Guild’s home in London, No. 42 Southwark Street, in September 2018 to discover the winners of the Guild of Fine Food’s Shop of the Year, the awards that recognises and promotes retail excellence.

Photo gallery from 20th September 2018
awards ceremony

Shop of the Year winners 2018

2018 Results

Farm Shop or Garden Centre with Food Hall: Keelham Farm Shop Sponsored by Petty Wood Delicatessen: Delifonseca Dockside Sponsored by Le Gruyere AOP Grocer, Village or Community Shop: Godfrey C. Williams & Son Sponsored by Le Gruyere AOP Specialist Cheese Shop: The Cheese Society Sponsored by Le Gruyere AOP Newcomer: Fillet & Bone Sponsored by Le Gruyere AOP Retail Hero: Clare Jones from Delifonseca Dockside Sponsored by Le Gruyere AOP

Useful downloads & press

Press releases from previous years are available in our Press Room. For further press enquiries, please contact Amy Brice or Tortie Farrand. Interested in sponsoring Shop of the Year? Click here Shop of the Year 2019 Online Entry Guidance Notes

Key timings for 2020

11 March 2019

Open for entry

20 September 2019

Deadline for entry

Mid-October onwards 2019

First round anonymous judging

Mid-October onwards 2019

Second round announced judging

March 2020

Winners announced

sponsors

  • Le Gruyère
  • Peter's Yard
  • The Tracklement Company
Return to the top