Posted: 24/02/2020

Diverse doubles warehouse with Taunton move

Somerset-based distributor Diverse Fine Food has moved to bigger premises as it continues to target further growth.

The firm, run by husband and wife duo Nicki Stewart and Mark Wiltshire, left its Bridgwater premises just before Christmas for a new home near Taunton.

At 2,100m2, the new site represents a doubling in space for the company, which places products made by high-end independent brands into luxury stores and hotels.

Stewart said the company was keeping pace with demand and hoped to expand again within five years.

“It’s enormous,” she said of the latest base, which opened for new orders on 30 December.

“We realised we were falling over our feet [in the previous premises] and the warehouse was starting to work ineffectively.”

Diverse will be hiring shortly to help make the most of the bigger site.  

“We recognise we need more warehouse staff and admin support. We are growing quickly, which is brilliant, but you have to have your wits about you.”

Stewart believes a focus on customer service and product aesthetics has driven the company’s rapid growth.

“We have been successful because we have put service first,” she said. “We are hard on ourselves if we let customers down on products. 

“People come to us [with their goods] when they’ve looked at labelling and packaging to a very high standard. We are marketing led. The way products look is critical for our sector, they need a premium look as well as taste.”

This story appeared in the January/February issue of Fine Food Digest. You can read more on the digital edition here.

Read more of the latest news from Fine Food Digest here

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