Free customer experience report for Guild Retail members
The Guild of Fine Food has partnered with Insight6 to offer all Guild Retailer members a free customer experience report worth £120.
The customer insight specialists, formerly known as Shopper Anonymous, will visit your shop once a year. Following their visit, you’ll be provided with a report detailing the customer journey and experience in your business.
You’ll be able to use this report to highlight potential areas for improvement, such as customer service and merchandising. Content from the report can also be used as a tool to inform customers how great your customer experience is from a reliable 3rd party.
Additional customer experience reports, surveys and training reports are also available at a special Guild Member discounted rate.
To take advantage of your FREE CUSTOMER EXPERIENCE REPORT as part of your GFF membership, complete the form on this partner page. Your local Customer Experience Director from Insight6 will then get in touch to arrange their visit.