Posted: 09/09/2015

Specialist food shops are Britain’s Most Wanted, says ACS report

Friendly staff a bloomfields
Friendly staff are a key driver of traffic in high street stores like Bloomfields in Highworth, Wilts, the ACS found

Specialist food stores are the most desirable local businesses on any high street, a national report on town centre shopping in the UK has confirmed.

The Local Shop Report 2015, published by the Association of Convenience Stores (ACS) today, found specialist food shops were ranked as more important by consumers and councillors than any other high street service.

They were also in the top five categories when rated for their positive impact on the local area, along with convenience stores in second place, and coffee shops in fourth.

It is the first time the annual ACS report, which looks at the local retail and convenience market across the UK, has included specific data on the value of local shops to the community.

Chief executive James Lowman said the report showed the “vital contribution” local shops make to both consumers, the neighbourhood and the wider UK economy and that many had diversified to ensure they stayed at the heart of the community.

One of the key drivers for consumers using local shops is friendly staff (18%), the ACS report says – well ahead of long opening hours (8%) and the desire to support local (8%).

Return to the top