Sales support

Part-time (2-3 days per week – some flexibility on hours), permanent
Office-based role in Gillingham, Dorset SP8

THE ROLE

We are looking for an enthusiastic part-time sales support to join our sales team in our office in Gillingham, Dorset.  You will be trained on administrative tasks relating to sales on our retail training courses and membership.

Reporting to the sales director and working closely with our senior sales account manager and sales assistant you will be supported with full training in this new role.

You will be joining the Guild at an exciting time, as we develop and grow our wide range of activities that support the independent food and drink sector. You will be responsible for:

  • Calling retailers to renew their membership
  • Working through a list of leads to recruit new retail members
  • Calling retailers to book spaces on our retail cheese courses
  • Administering training delegates: ensuring bookings, payments and information is ready pre- and post-course
  • Activating annual Best Brands survey by calling retailers for their feedback
  • Working with marketing, sales and operations colleagues to ensure retailer data and leads are kept up to date

This is a desk-based role, however due to the nature of the role and the Guild’s activities, there will also be opportunities to be part of the events that the Guild of Fine Food attend throughout the year.   

We are looking for someone part-time and office-based for this role, but we are open to discussing what the working pattern could look like in terms of number of days per week and start and end times each day.

Our normal office hours are Monday to Friday, 9.30am-5.30pm.

YOUR BACKGROUND

We’re a small and growing business with a brilliant team (meet them here!) who work across a broad range of activities. We’re looking for a self-motivated team player with work experience in an office based environment who communicates well over the phone.  This is a great opportunity to be involved in a variety of activities and gain sales, administrative and communications skills.

If you have some of the following skills– or have the ability and willingness to learn – we’d love to hear from you:

  • Strong communications skills
  • Confident on the phone, willing to make outgoing calls
  • Good administration skills and an eye for detail
  • Ability to work under pressure, across multiple projects simultaneously
  • Competent IT skills and digital aptitude (experience on Word, Outlook and Excel preferred).
  • Knowledge of CRM database software desirable
  • A love of and interest in good food & drink is definitely a bonus – you will be exposed to a lot!

HOW TO APPLY

Please send a CV and covering letter to Sally Coley.

Closing date: 31st March 2025 (please note we may start interviewing before the closing date and if a suitable candidate is found then the position may close early – so please get in touch with us as soon as possible if this position is of interest to you).