Retail membership FAQs
Here are some of the questions we are often asked about retail membership. We hope they will help answer any queries you may have about the process but if you can’t find the answer to your question below, please do not hesitate to contact us: [email protected] | +44(0)1747 825200
Information about becoming a member, including costs can be found here. Our membership fees are banded according to the size of your company, meaning smaller companies pay less than bigger companies. All costs exc. VAT.
Membership fees are charged annually and can be paid for through our online portal, MyGuild. If you would prefer to pay by invoice, please let us know and we can help you with this.
Guild membership is designed to support independent retailers such as delis, farm shops, food halls and specialist food retailers, and the producers who supply them. As a community of business owners all sharing the same passion for good food and drink, we ask that all members follow, as closely as possible, the shared objectives as outlined in the Guild’s Membership Charter. All applications should demonstrate an understanding of the charter.
The Guild of Fine Food Membership Charter sets out the objectives of the Guild’s membership offering and details how we intend to achieve these objectives. It also outlines what we expect of our members and how you can ensure you are committing to these shared objectives. You can read the Charter here.
Our team aim to approve new applications made during the working week, within 24 hours. Please note, that during busy times this may take a little longer.
Guild membership includes a wide range of benefits designed to support in running your independent retail business. Including: access to the Deli Retailing Code of Practice – a one-stop reference guide for businesses with a deli offering providing guidance to ensure that both compliance and best practice standards can be achieved in all areas of retail (worth £250+VAT); Guild of Fine Food member window sticker & digital logo – a signal of your commitment to quality; reduced member rates for Retail Cheese training; a member’s listing on the Guild of Fine Food Retailer Directory; preferential rates for advertising in Fine Food Digest and editorial opportunities in Guild publications; free digital job ads and reduced rate print opportunities to help fill your vacancies; and an invitation to participate in quarterly Town Hall meetings and our series of webinars; Guild Members’ WhatsApp group so you don’t miss out on any announcements or updates. You can find full details of retailer member benefits here.
Our membership benefits are tailored to the UK market; therefore, retailers based outside of the UK may not be able to make full use of all the benefits on offer. However, we do accept some non-UK retailers on a discretionary basis.
You can manage all aspects of your membership from your MyGuild account. Including renewing your membership, payment details, your company profile and users, and your membership contact.
Available in your MyGuild account, the members’ knowledge base is packed with advice from members’ webinars, product profiles, learnings from producers and retailers, retailing tips, and technical and regulatory advice.
If you have any questions regarding your membership, please get in touch with the membership team by emailing [email protected] or calling +44 (0)1747 825 200.
As a member of the Guild of Fine Food, you can proudly display the Guild of Fine Food logo on your website, social media and other literature. You can download this here from your MyGuild account.
Retailer members will also be sent a physical members’ logo window sticker which you can display in your shop window all year.
Terms and conditions of Guild of Fine Food membership covers eligibility, membership fees, advocacy, resources, partnerships, member logo usage and brand guidelines for this plus data protection. You can find the full T&Cs here.
Yes, your membership will automatically renew after one year on the expiry date, ensuring you have uninterrupted access to your Guild benefits. Anyone with a user profile attached to your company will also continue to have access.